Claire Joachim

Sydney Opera House

Claire is the Social Media Manager at Sydney Opera House, Australia’s premier performing arts venue.

She has researched digital best practice in residence with cultural institutions across Australia, the United States and the United Kingdom as the recipient of the 2016 Lloyd Martin Travelling Scholarship for Emerging Arts Leaders.

Her research to date has yielded two industry white papers, one examining the impact of social media on the cultural sector, and the other focusing on the relationship between digital video and accessibility in the arts.

Wouter van der Horst


Wouter van der Horst combines his passion for history, art and teaching with new technology in his work for the Rijksmuseum as an Educator Digital Learning.

After finishing his degree as a history teacher, he got his Masters in Media Innovation, where he researched how Snapchat revolutionized young audiences’ museum engagement.

Wouter now further specializes in innovative ways to engage museum audiences through new technology, both in and outside of the museum.

Claire Lampon

Historic Royal Palaces

Claire Lampon is the Digital Media Manager at Historic Royal Palaces, the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, Kew Palace, Banqueting House Whitehall and Hillsborough Castle in Northern Ireland. She is responsible for the organisation’s social media, creating engaging and playful content across channels using new technologies to tell the incredible stories of all six historic sites.

Prior to her role at Historic Royal Palaces, Claire worked in the marketing and digital departments of the London Sinfonietta and London Philharmonic Orchestra. When not tweeting as Queen Anne Boleyn, Claire can be found conducting orchestras – her other big passion in life.


Luke Ritchie

Philharmonia Orchestra

Luke Ritchie is Head of Innovation & Partnerships at the Philharmonia Orchestra. The Orchestra has had a dedicated Digital department for nearly a decade, using technology to connect with a growing audience beyond the traditional Concert Hall, creating new artistic experiences that allow you to step inside the Orchestra.

Under the artistic leadership of Principal Conductor Esa-Pekka Salonen, the Digital team has created a range of cutting-edge projects, from iPad apps to interactive web documentaries, from its large-scale installations to touring musical trucks, from its extensive video collection through to Virtual Reality. It began working in VR in early 2015 and has created three films to date.


Trish Thomas

Southbank Centre

Trish Thomas is Head of Digital Engagement at Southbank Centre where she leads a team of 13 to deliver the websites, digital content production and social media channel experience. As part of the Marketing Directorate her team has a responsibility for driving sales as well as audience engagement.

With a background originally in journalism, Trish has a long career in Digital with previous roles at commercial agencies as well as Royal Museums Greenwich, Kew Gardens and Arts Council England.

Steph Meskell-Brocken


Steph Meskell-Brocken is the Engagement Manager at Peshkar based in Oldham, Greater Manchester.

Steph is a facilitator, project manager and researcher in the arts and cultural sector working across Theatre, Digital Arts and Heritage.

She has been engaged as an academic researcher and lecturer at the University of Chester and Manchester Metropolitan University, teaching across under and postgraduate programmes in applied theatre, devised theatre and 19th Century Performance.

Kati Price


Kati heads up digital media and publishing at the Victoria and Albert Museum, managing a team that works in technology, design and content. She’s responsible for the brand and user experience of the V&A’s digital estate and oversees content commissioning and production across digital and print.

Since graduating from the V&A/Royal College of Art history of design Masters programme, Kati has specialised in content and communications, with experience in brand, PR, marketing and digital media. With over 17 years in the design industry, she has worked with non-profits like the Design Council and design charity, the Sorrell Foundation to high-end retailers SCP and Vitsoe. Passionate about user-centred design, content and the digital realm, Kati has worked on award winning digital products and services, is a mentor and coach and regularly speaks at international conferences.


Lindsay O'Leary


Lindsay O’Leary leads Tate’s digital marketing strategies including social media campaigns, digital innovation and outreach.

Previous work includes managing the first interactive digital archive initiative at the Mattress Factory Museum of Contemporary Art and leading the redesigns of higher education websites at Carlow University, both in the United States.


Sarah Osborne


Sarah Osborne manages Tate’s social media platforms, creating and curating channel content. Sarah studied Fine Art at Chelsea College of Art and has previously worked at Siobhan Davies Dance, London’s Design Museum and the 55th Venice Biennale.

Through videos, live broadcasts and takeovers, Sarah brings Tate’s collection and programme to new, diverse audiences including 10 million social media followers worldwide.


Cassie Williams

The Royal Institution

Cassie is the Ri’s Head of Digital where she has strategic oversight of all things digital and is passionate about inspiring people from around the world to think more deeply about science and its place in our lives.


Haneef Khan

Blue State Digital

Haneef is Director of Advocacy and Engagement, London at the digital agency Blue State Digital.

His experience encompasses using technology to build people-powered movements for cultural institutions (Tate Modern, Natural History Museum) and progressive political parties (The Democratic Party, The Labour Party).


Charlotte Wood


Charlotte is Senior Marketing Manager for Museums at Art Fund, the national charity for art. Art Fund helps UK museums and galleries to build and share collections, do more for their visitors and support the curators of the future. She is responsible for managing relationships with Art Fund’s National Art Pass Network of partner venues.

Charlotte’s team provide marketing support to over 750 venues across the UK – as well as free digital products and services for the sector that include Art Happens, the first crowdfunding platform exclusively for museums and galleries, and Art Tickets, a new online ticketing system. Prior to joining Art Fund Charlotte was Marketing Manager at the V&A working on major exhibition campaigns, including David Bowie is and Hollywood Costume, and leading on the V&A’s digital marketing activity.

'Culture Geek has become a fixture in my diary. Relaxed and informal but packed with great advice, and I always make new and useful contacts. Admittedly, I do come away with more questions than answers - perhaps that's its best feature.'
Rob Macpherson, Birmingham Hippodrome
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